Terms & Conditions

1 Scope, Definitions
1.1 For the business relationship between the WISYOU GmbH, located in Berlin, (“STORKWERK”), as operator of the webshop at www.storkwerk.com and the Customer (“Customer”) the terms and conditions stated herein , shall exclusively apply in the version valid at the time of the order. Diverging terms and conditions of the Customer will not be accepted unless STORKWERK explicitly agrees in writing.
1.2 The Customer is a consumer if the purpose of the ordered deliveries and performances cannot be attributed to his commercial or freelance activity. Any person, corporate body or non-incorporated firm is a business if acting in pursuance of a commercial or freelance activity by the conclusion of the contract.

2 Login section
2.1 The customer registration on www.storkwerk.com is subject to the creation of a login account by a physical person and the acceptance of the Terms&Conditions. Adolescents who are over age 14, but not yet 18 must have the permission of their authorized representatives. People younger than 14 are not allowed to use the webshop. Personal login data will be saved in an account and can be viewed by the customer at any time. They will not be disclosed.
2.2 The Customer is only allowed to create a profile in his or her own name.
2.3 The Customer can use the following functions in the login section: View and edit personal data, view order history.

3 Conclusion of Contract
3.1 The Customer can choose from a variety of STORKWERK-products, in particular bibs, and can collect them in a so-called “shopping cart” by using the button “Add to Cart”. By clicking on the button “Checkout” the Customer makes a binding offer to purchase the products in the shopping cart. Before sending off the order, the Customer may at any time view and change the data. However, the offer can only be made and transmitted if the customer accepts these Terms&Conditions by clicking on the button “Accept Terms&Conditions”, thereby including them in his offer.
3.2 STORKWERK will then automatically send an acknowledgement of receipt to the Customer via e-mail, in which the order is listed again and which can be printed by the Customer by using the “print” function. This automatic acknowledgement of receipt only documents that the order of the Customer has arrived at STORKWERK and does not constitute any acceptance of the order. The contract shall only be formed upon STORKWERK’s submission of the declaration of acceptance, which will be sent by separate email (order confirmation).

4 Delivery, Availability of Goods
4.1 If the supply of one of the goods ordered by the Customer is restricted at the time of the order , STORKWERK will immediately inform the Customer at the latest at the beginning of the order process. If the product is permanently unavailable, STORKWERK will not confirm the order. In this case a contract will not be established.
4.2 If one of the ordered goods is only temporarily unavailable, STORKWERK will also immediately inform the customer at the latest at the beginning of the order process. If the delay of delivery exceeds two weeks, the customer has the right to withdraw from the contract. In this case, STORKWERK also has the right to withdraw from the contract. STORKWERK will then immediately refund all payments already made by the Customer.
4.3 STORKWERK is entitled to perform partial deliveries.

5 Vouchers
Coming soon.

6 Retention of Title
The delivered goods remain the property of STORKWERK until the payment has been received in full.

7 Prices and Shipping Costs
7.1 All prices listed on the website of STORKWERK include the respectively applicable statutory value added tax. STORKWERK offers tax-free shopping when the legal conditions are fulfilled.
7.2 The corresponding shipping costs will be listed in the order form and are to be paid by the Customer.
7.3 If custom fees occur, these must be borne by the customer.
7.4 For details regarding taxes and duties in your country, please contact our customer care team at hello@storkwerk.com.
7.5 All goods are sent via DHL within 1 to 4 working days (Monday to Friday) after receipt of payment. The shipping risk will be borne by STORKWERK if the Customer is a consumer.

8 Method of payment
8.1 The Customer can pay via credit card or Paypal.
8.2 The Customer can change the payment method saved in his profile at any time.
8.3 The payment of the purchase price is due immediately with conclusion of the contract. If a date for payment has been specified according to the calendar, the Customer is already in default by missing the date. In this case the Customer has to pay to STORKWERK default interest at 5 percentage points above the base lending rate.
8.4 Please note that you will have to bear any possible foreign bank charges.
8.5 The Customer's obligation to pay default interest does not exclude the assertion of other default damages by STORKWERK.

9 Warranty of Goods Guaranty
9.1 The delivered goods remain the property of STORKWERK until the payment has been received in full.
9.2 If you have received a defective product please contact hello@storkwerk.com. Please let us know which the default in the good is, so that we can handle your request as fast as possible.
9.3 The articles offered by STORKWERK are presented as digital photographs depicting the existing merchandise. Slight differences between the photographs and the delivered goods do not constitute a defect of the ordered merchandise.

10 Liability
10.1 The right of the Customer to claim damages is excluded, except for damages resulting from injury to life, body, health or from the violation of essential contractual obligations, as well as liability for other damages resulting from deliberate or grossly negligent violation of obligations by STORKWERK, its legal representatives or persons it uses to perform its obligations. Essential contractual obligations are obligations, which must be fulfilled in order to achieving the goal of the contract.
10.2 Should STORKWERK violate these essential contractual obligations, STORKWERK is only liable for such damages which are typically foreseeable for the contract if these damages result from simple negligence, except for damage claims of the customer resulting from injuries to life, body or health.
10.3 The limitations in paragraphs 10.1 and 10.2 are also valid for the legal representatives or persons STORKWERK uses to perform its obligations, if the claims are asserted directly towards them.
10.4 The regulations of the Product Liability Act shall be unaffected.

11 Information about Rights of Revocation

Right of Revocation

You have the right to cancel this contract in text form (for example a letter, fax or e-mail) or by phone within fourteen days without specifying any reasons. You may also use the attached revocation form. The deadline starts after the receipt of this instruction in text form, but not prior to receipt of the goods at the addressee (at the recurrent delivery of similar goods not prior to receipt of the first part-delivery) and also not prior to fulfillment of our legal information duties . In order to maintain the cancellation period it is sufficient to dispatch your revocation in due time.

The revocation needs to be addressed to:

WISYOU GmbH
"STORKWERK Support"
Pasteurstrasse 20, 10407 Berlin, Germany
+49 (0) 172 3163 239
hello@storkwerk.com
www.storkwerk.com

Consequences of Revocation

In the event of a valid revocation, the payments or goods received by both parties are to be restored. If you are either wholly or partly unable to restore the goods and/or services received or can restore them only in an impaired condition, you shall insofar have to pay compensation for the value. You must only pay for any depreciation in the value of the goods received if this depreciation in value is due to handling the goods in a manner which goes beyond the testing of the characteristics and functioning. “Testing the characteristics and functioning” means testing and trying out the goods as it would have been possible and common in a shop. Goods consignable by parcel shipment may be returned at our risk. The return costs for returns are borne by the customer. Items which cannot be shipped as a parcel will be collected from you. Obligations to reimburse payments must be fulfilled within 30 days. The deadline begins for you with the dispatch of your revocation or the goods, for us, with their reception.

Contact

If you have any queries considering your return rights, please contact our customer care team: email us at: hello@storkwerk.com or call us: +49 (0) 172 3163239.

Return Form


Download Return Form (PDF)

 


12 Data Processing
12.1 STORKWERK collects data from the Customers which are necessary for the execution of the contract. In doing so, STORKWERK observes in particular the provisions of the Federal Data Protection Act and the „Telemediengesetz“. Without the consent of the Customer STORKWERK will only collect, process or use data from the Customer insofar as they are needed for the execution of the contract and for the use and settlement of teleservices.
12.2 Without the consent of the Customer STORKWERK will not use customer data for publicity purposes, opinion research or market research.
12.3 The customer may at any time view, his data via “My Account” in his profile, and change or delete them. Regarding the consent of the customer, more information about the collection, processing and use of data STORKWERK refers to the data privacy declaration which can at any time be retrieved from the STORKWERK website in printable form via the “data privacy” icon.

13 Final Provisions
13.1 All contracts between STORKWERK and the Customer are based on German law under exclusion of the UN Convention on Contracts for International Sale.
13.2 If the Customer is a merchant, a corporate body organized under public law or a special fund under public law, the court of jurisdiction for all disputes between STORKWERK and the Customer shall be the seat of STORKWERK.
13.3 Should any parts of the contract become void, the remaining contract will still be binding. The void provisions will be replaced by the statutory provisions where available. If this should present unreasonable hardship for one of the parties of the contract, the whole contract becomes void.